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Limits & Self-exclusion
How to review, adjust, or extend your existing limits — and what to expect when a self-exclusion period is about to end.
Reviewing your current limits
Head to Responsible Gambling settings to see every active limit, when it was set, and when it can next be changed. Screenshots help if you plan to open a ticket about a discrepancy.
Extending self-exclusion
You can extend an active exclusion at any time by submitting a ticket. Extensions are processed within four hours and confirmed by email.
End of exclusion
Accounts do not reopen automatically. A ticket lets our safer-gambling team confirm you are ready to return, and offer refreshed limits before wagering resumes.
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Average wait: 4 h