Withdrawals
Everything you need to know before requesting a payout — from verification thresholds to processing times across payment methods.
Before you request a payout
Make sure your account is fully verified and that the withdrawal method matches the one you used to deposit. Mismatches are the number one reason payouts get delayed.
Processing times
Crypto withdrawals are typically approved within minutes. Bank transfers can take 1–3 business days depending on your bank. If your payout is still pending after 24 hours, request a callback and our team will trace it live.
Why a callback beats a ticket here
Withdrawal issues are almost always resolved in a single conversation. An agent can verify your identity, check the payment processor, and release the funds while you are on the line.
Ready to contact us via Callback?
Average wait: 2 min